Reservation
:
Tour, accommodation and other service
reservations should be made through
holiday-balitours.com detailed information,
such as: arrival and departure dates,
flight details, number of participants
involved.
Confirmations
:
Confirmations of accommodations, tours
or other services will be given to the
clients as soon as possible through
electronic mail (e-mail) or facsimile.
Cancellation
and Refund :
Every townhouse charges minimum one
night rate no-show fee or late cancellations.
No refund will be made in respect of
sight seeing, accommodations, meals
or other services, which are not utilized
after the tour has commenced.
The basic cancellation policy:
Payment
:
For Land Tours, payment can
be done on the day of arrival. Our staff
will meet clients at the airport to
collect the money in cash only. But
during peak season (December 20 –
January 15) full payment must done before
arrival date. Payment (deposit) must
be made through bank transfer to our
bank accounts. Single booker would be
charged 50% from the price.
NB
: for rent car
Extra hours @ US$ 5 per hour
our rate are flat rate, it does not
matter where you go
price does not lunch or fees entrance
latest working time for the driver @
10 pm